Bully Chainz provides a 1000 day warranty for all of our chains, leashes, and harnesses
The warranty covers the following:
- Broken Links due to manufacture defect. (Does not include excessive abuse to the chain)
- Rust or Oxidation.
- Any manufacture defects.
- Harness manufacture defects, such as a broken buckle.
The 1000 day warranty does not cover the following:
- Excessive physical abuse present on the chain.
- Paint chips, dings, broken links due to excessive use.
- General wear and tear.
- Excessive use of harness or any chewed or damaged leather straps
Please email us with the issue of the product and your order number to [email protected] Once our QA (Quality Assurance) team has determined the issue falls under our warranty. We will issue out an RMA with a return label to the customer. The customer will ship the defective product to our Texas office. Once the defective product is received Bully Chainz will send a replacement chain or harness to the customer.