At Bully Chainz, we believe in the quality of our chains, leashes, and harnesses. That's why we offer a 1000-day warranty on all of our products.
If you experience any issues with your purchase such as broken links due to manufacturer defects, rust or oxidation, any manufacturer defects, or harness defects like a broken buckle, our warranty has you covered.
However, please note that our warranty does not cover damage caused by excessive physical abuse, paint chips, dings, general wear and tear, and excessive use of harness or any chewed or damaged leather straps.
If you need to make a warranty claim, it's easy. All you have to do is email us at [email protected] with a description of the issue and your order number. Our Quality Assurance team will review your claim and if it falls under our warranty, we will provide you with a return label and instructions to send the defective product to our Texas office. Once we receive the product, we'll send you a replacement.