Warranty

Bully Chainz provides a 1000 day warranty for all of our chains, leashes, and harnesses 

The warranty covers the following:

  • Broken Links due to manufacture defect. (Does not include excessive abuse to the chain) 
  • Rust or Oxidation.
  • Any manufacture defects.
  • Harness manufacture defects, such as a broken buckle.

The 1000 day warranty does not cover the following:

  • Excessive physical abuse present on the chain.
  • Paint chips, dings, broken links due to excessive use.
  • General wear and tear.
  • Excessive use of harness or any chewed or damaged leather straps

Claims Process

Please email us with the issue of the product and your order number to [email protected] Once our QA (Quality Assurance) team has determined the issue falls under our warranty. We will issue out an RMA with a return label to the customer. The customer will ship the defective product to our Texas office. Once the defective product is received Bully Chainz will send a replacement chain or harness to the customer.